Applies universally across all Leovoid-operated domains, Platforms, Products, Solutions, and Marketplace tools · Entity: Leovoid Technologies, Inc. (Delaware)
1. PURPOSE AND SCOPE
This Subpoena Response Policy describes how Leovoid Technologies, Inc. (“Leovoid,” “we,” “us,” or “our”) responds to subpoenas, court orders, search warrants, and other valid legal process seeking Customer Data, Account Data, or other information relating to a Customer’s use of the Site, a Product, a Solution, or a Marketplace tool. This Policy is incorporated by reference into, and supplements, the Master Account Terms and the Privacy Policy.
2. TYPES OF LEGAL PROCESS COVERED
This Policy applies to civil subpoenas, criminal subpoenas, court orders, search warrants, national security requests, and other legal process issued by a court, government agency, or law enforcement authority with jurisdiction over Leovoid, seeking access to, preservation of, or disclosure of data Leovoid holds.
3. VERIFICATION OF LEGAL PROCESS
Before responding to any legal process, Leovoid reviews the request to confirm it is valid, properly issued by a court or authority with jurisdiction, and appropriately scoped. Leovoid does not comply with informal or improperly issued requests, and may require formal legal process, such as a subpoena or court order, before disclosing Customer Data, even where a requesting party asserts urgency.
4. SCOPE OF COMPLIANCE; NARROW CONSTRUCTION
Leovoid interprets legal process narrowly and produces only the specific data compelled by valid legal process, declining to produce data beyond the scope of a request. Where a request is overbroad, unclear, or improperly issued, Leovoid will seek to narrow, clarify, or, where appropriate, formally object to the request before producing data.
5. NOTICE TO CUSTOMER BEFORE DISCLOSURE
Except where prohibited by law or a court order, or where Leovoid reasonably believes notice would endanger a person, compromise an investigation, or is otherwise inappropriate under the circumstances, Leovoid will provide Customer with notice of legal process seeking Customer Data before complying, giving Customer a reasonable opportunity to seek a protective order or otherwise contest the request. Where legally prohibited from providing notice, Leovoid will provide notice once that prohibition is lifted, if permitted.
6. COOPERATION WITH CUSTOMER’S CONTEST EFFORTS
Where Customer seeks to contest, quash, or limit legal process seeking its data, Leovoid will reasonably cooperate with Customer’s efforts, at Customer’s own expense, consistent with the Confidentiality provisions of the Master Account Terms, including by providing a reasonable extension of time to respond where legally permitted, so Customer may pursue available legal remedies.
7. EMERGENCY DISCLOSURE EXCEPTION
Leovoid may disclose information without prior notice to Customer, and without a subpoena or court order, where Leovoid has a good-faith belief that an emergency involving imminent danger of death or serious physical injury to a person requires disclosure without delay, consistent with applicable law, including the Stored Communications Act’s emergency disclosure provision (18 U.S.C. § 2702(b)(8)) where applicable. This exception is construed narrowly and is not a substitute for valid legal process outside a genuine emergency.
8. PRESERVATION REQUESTS
Leovoid may receive and comply with formal preservation requests directing Leovoid to preserve specified data pending the issuance of further legal process, consistent with applicable law. A preservation request does not itself authorize disclosure of the preserved data; disclosure still requires separate, valid legal process.
9. INTERNATIONAL LEGAL PROCESS
Where a request originates from a government or authority outside the United States, Leovoid generally requires that the request be made through a mutual legal assistance treaty, letter rogatory, or other recognized mechanism for obtaining evidence from a U.S. company, consistent with applicable U.S. and international law, unless a direct request is independently valid and enforceable under applicable law.
10. COST REIMBURSEMENT
Leovoid may seek reimbursement of reasonable costs incurred in responding to legal process, to the extent permitted by applicable law.
11. TRANSPARENCY REPORTING
Leovoid may publish periodic transparency reports summarizing, in aggregate and without identifying any Customer, the number and types of legal process received and Leovoid’s response to them.
12. CONTACT FOR LAW ENFORCEMENT AND LEGAL PROCESS
Legal process seeking Customer Data or Account Data should be directed to Leovoid Technologies, Inc.’s legal department using the contact information published in the Privacy Policy. Leovoid does not accept legal process through any other channel, and may decline to expedite review of process submitted informally or through unofficial channels.